Privacy Policy

Effective Date: 12/30/24

Tech Pet IQ ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services.

We collect information to provide and improve our services, communicate with you, and enhance your experience.

When you create an account, purchase a product, or contact us, we may collect:

• Name
• Email address
• Phone number
• Mailing address
• Payment details (processed securely by third-party services)

When you use our products or visit our website, we may collect:

• Device information (e.g., device type, operating system, and browser)
• IP address
• Usage statistics and interaction data
• Pet data (e.g., food and water consumption monitored by our devices)

We use cookies and similar technologies to enhance your experience and gather information about usage trends.

We use the information we collect to:

• Provide, operate, and improve our products and services.
• Personalize your experience.
• Respond to your inquiries and provide customer support.
• Process transactions and send order confirmations.
• Send updates, promotional materials, and other communications.
• Monitor and analyze usage trends to improve our offerings.

We do not sell your personal information. However, we may share your data in the following cases:

We may share information with trusted third-party service providers who help us deliver our products and services.

We may disclose information if required by law or in response to valid legal processes.

In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

You have the following rights concerning your information:

• Access and Update: You can review and update your personal information through your account.
• Opt-Out: You can opt out of receiving promotional emails by following the instructions in the email.
• Data Deletion: You may request that we delete your data, subject to legal and operational requirements.

Our products and services are not directed at children under 13, and we do not knowingly collect information from children.

If you access our services outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites.

We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tech Pet IQ
Email: tom@techpetIQ.com
Phone: 704-292-3279

By using our website, products, and services, you agree to the terms of this Privacy Policy.