Return and Refund Policy

Effective Date: 12/30/24

Welcome to Tech Pet IQ! By using our website, products, and services (collectively, "Services"), you agree to these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree to these Terms, do not use our Services.

By accessing or using our Services, you agree to comply with and be bound by these Terms, along with our Privacy Policy, which is incorporated herein by reference.

Tech Pet IQ reserves the right to modify or update these Terms at any time. We will post any changes on this page, and the updated Terms will be effective as of the date they are posted. It is your responsibility to review these Terms periodically. Your continued use of our Services after the posting of any changes constitutes your acceptance of those changes.

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are prohibited from:

• Using the Services in any way that violates any applicable federal, state, local, or international law or regulation.
• Interfering with or disrupting the operation of the Services.
• Attempting to gain unauthorized access to the Services, user accounts, or other systems.

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

While we strive to provide accurate information about our products and services, we cannot guarantee their availability at all times. Products and services may be temporarily unavailable, discontinued, or modified without notice.

All payments for our products and services must be made through the available payment methods. By making a purchase, you agree to pay the applicable price for the product or service, including any applicable taxes and fees. Prices may be subject to change without notice, and we reserve the right to correct pricing errors.

The content, design, logos, trademarks, and software used in our Services are the property of Tech Pet IQ or its licensors and are protected by intellectual property laws. You may not use, copy, modify, or distribute any of our intellectual property without our express written permission.

Our Services are provided "as is" and "as available." We do not warrant that the Services will be error-free, uninterrupted, or secure. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, Tech Pet IQ and its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Services, even if we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless Tech Pet IQ and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Services will immediately cease, and you agree to stop using the Services and destroy any related materials.

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Our Services may contain links to third-party websites or resources. We are not responsible for the content, privacy practices, or activities of these third-party sites. We encourage you to read the terms and privacy policies of any third-party websites you visit.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

These Terms and any dispute arising out of or relating to them will be governed by the laws of the state of South Carolina, without regard to its conflict of law principles.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

These Terms, along with our Privacy Policy and any other legal notices or agreements published by Tech Pet IQ on the Services, constitute the entire agreement between you and Tech Pet IQ concerning your use of the Services.

If you have any questions or concerns regarding these Terms, please contact us at:

Tech Pet IQ
Email: tom@techpetIQ.com
Phone: 704-292-3279

By using our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.